Helpdesk Services

HelpdeskFairlight Consulting’s help desk provides first level computer support, PC troubleshooting and issue resolution during normal offices hours.

Phone the help desk with questions about software or hardware to get immediate, professional assistance.  We have integrated a chat feature and a ticketing system into our website.

The help desk services include:

  • Immediate user support for desktop operating systems, office productivity applications, and basic connectivity issues
  • Technical experts, state-of-the-art problem resolution tools, and documentation of help desk contacts to facilitate your employees’ productivity.

With the ticketing system and chat feature, you can,

  • There is a Live Chat Feature for instant access to the HelpDesk
  • Instantly open a ticket and know it will get to one of our technicians in a timely manner
  • There are 3 ways of calling one of our technicians for help:
    • Call from Phone
    • Call from Computer
    • Call via Skype